FAQ

Everything you need to know

Yes. The process is simple. We don’t even need access to water. We work out of nursing offices, activity rooms, empty apartments, and even bedside. We have state-of-the-art dental equipment with digital x-rays and photos. It’s amazing to think you can have a dental office set up in your home in 10 minutes!

We are available for emergency calls 24 hours a day for established patients. For most of our partnered communities, we are on a regular visitation schedule for dental cleanings every 30 or 60 days, however, we can be there sooner for dental treatment or emergency care.

We do that too! We have an in-house denture and partial lab that gives us quick turnaround times. Most people think that because someone has dentures, they don’t need to see a dentist. Not true! Dentures should be evaluated at least once a year and twice a year if there are implants supporting the denture. Poor fitting dentures and partials can cause multiple problems including: eating/speaking problems, fungal infections, bacterial pneumonia, oral ulcerations and oral cancer, and much more! Call our office to have your dentures and partials evaluated.

That is the beauty of technology. We have developed an innovative approach to dentistry that streamlines the process and cuts down on our overhead expenses. We pass the savings along to our patients.

We can submit to most dental PPO plans. Our office would be happy to contact your insurance carrier and review your insurance benefits in detail prior to an appointment. If your insurance plan does not have a dental component, no worries! We have a dental saving plan that has no deductibles or limits!

Yes. This is a huge benefit to communities. We help our partners understand exactly where their residents stand in terms of oral health. This protects both the community and the resident.

Sure. A partnership with SBD is a huge benefit to residents … both because of convenience and because of the amount of money they will save on treatments.

Certainly! Our knowledgeable clinical team would be happy to schedule an in-service for your community to discuss the importance of oral care for caregivers and residents.

We love to partner with progressive communities who are serious about making sure their residents are as happy and healthy as possible. There are different ways to partner, but we need participation from residents and feedback from staff to make sure we are doing the best job possible for the most people.

We offer complimentary dental second opinions. If a resident has seen a dentist within the last 6 months and wants another option for dental treatment, a more convenient house-call appointment or just wants better customer service…contact our office with your current dental office’s information and we would be happy to offer a complementary second opinion.

We need a written physician’s clearance in a patient’s chart to clear the patient for dental care for certain situations. Examples of these situations would include:

If the patient had a heart attack/heart surgery/stroke within the last 6 months.

If the patient is on a prescription blood thinner and needs extractions.

If the patient is on a prescription bisphosphonate medication and needs extractions.

Yes! In fact we abide by the same protocol as hospitals by using tuberculocidal disinfection solutions for surface cleaning, so we actually leave the area cleaner than when we arrived! We use medical autoclaves to sterilize our instruments and our autoclaves follow the CDC requirement of weekly spore testing to ensure that the sterilizers are working at 100%.

Smiles by Delivery makes our services very convenient for you by offering true housecall dental services. No need to worry about climbing up into a bus or being exposed to the elements of the AZ weather! We come directly to the patient and set up in the comforts of their home. All of our equipment is portable, including our cutting edge handheld x ray cameras and digital dental scanners. This process also allows more accessibility to even offer bedside care to patients who may be wheelchair-bound or bed-bound.

Yes, we have multiple teams that are dispatched daily to provide on-site appointments at our patients’ residence and each team is specialized in dental hygiene, dental treatment and even denture care.

Medicare alone does not cover routine dental services. Medicare will cover dental in hospital settings associated with physical trauma/injuries. Members are given the option to enroll in a separate Medicare Advantage plan that may include comprehensive dental benefits through a third-party dental insurance company. Smiles by Delivery does accept some of the third-party dental plans, so please contact our office and have your plan information available.

Smiles by Delivery is a general dental office. Aside from routine dental exams and cleanings, we also provide periodontal therapy, fillings, crowns, bridges, dentures, partials, extractions.

Digital dentistry involves using the latest technology of digital scanners to create a 3D model of the teeth and mouth to fabricate crowns, bridges and dentures. This process gives our dentists and labs the amazing details needed to fabricate even more precise crowns, bridges and even dentures. Digital dentistry also allows our office to store the digital files, which adds the ability of quickly reproducing dentures that become lost or broken.

Yes, we are accepting new patients. Please contact Smiles by Delivery to discuss scheduling and the required registration forms our office will need to coordinate the new patient appointment.

Yes, Smiles by Delivery also accepts Care Credit. We also have our optional Think Prevention Discount Plans that can reduce the overall cost of routine dental hygiene appointments.

Since we do book out months in advance, our Hygiene Coordinator will reserve your next hygiene appointments at the completion of each cleaning. As we approach your upcoming hygiene appointment, our office will contact the responsible parties in the patient’s care to confirm the appointment.

A referral is not required to utilize our mobile dental services. Please contact Smiles by Delivery to discuss scheduling a new patient appointment.

If there is a nursing facility or group home involved, our office takes care of contacting all the parties involved (including but not limited to: legal guardians, power of attorneys, social workers, group home managers, nursing facility health care coordinators, facility nurses, etc.) to coordinate the dental appointment so that everyone is aware of the upcoming dental appointment.

Our registration forms and consent forms are available online. No need for any printing, scanning, or uploading of our dental forms. Our dental forms can be completed on tablets, smartphones, and computers.

Let Us Bring the Smile to You

If you’re looking for trusted mobile dental care near you in Arizona, Smiles by Delivery is here to help. We’re honored to serve our communities and look forward to caring for you or your loved one—right at home.

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Contact Smiles by Delivery

If you’re looking for reliable mobile dental care in Arizona, we’re just a call or click away. Our friendly team is happy to answer questions about services, insurance,  and scheduling.

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